School Mentor values the privacy and security of schools, students, parents, teachers, and all users of our platform. This policy explains how we collect, use, store, and protect your information.
By using School Mentor, users agree to these terms. Please read this document carefully. Questions? Contact us at support@schoolmentor.ai
School Mentor may collect the following types of information to provide its services:
School Mentor uses collected information to deliver and improve its platform. We use your data to:
We do not sell personal data to third parties. Your information is used solely to operate and improve the School Mentor platform.
School Mentor applies reasonable and industry-standard security measures to protect all user data:
Only authorized users are allowed to access institutional data. All access is governed by strict permission levels set by school administrators.
All school-related data belongs to the respective school or institution. School Mentor acts solely as a technology service provider and processes information on behalf of schools.
Schools retain full ownership and control over their institutional data at all times. Upon account termination, schools may request export or deletion of their data.
Mentor AI may process uploaded educational content to generate AI-powered outputs including:
Third-party AI processing: To generate these outputs, the text, images, and documents you provide to Mentor AI are transmitted to third-party AI providers, including OpenAI and Anthropic, who process this content solely to generate your requested response. These providers do not use your content to train their models and are bound by confidentiality obligations consistent with this policy.
Before using any Mentor AI feature (AI Chat Assistant, Lesson Plans, Worksheets, or Design Studio) for the first time, you will be shown a disclosure describing this data sharing and asked to provide explicit consent. You may review or revoke this consent at any time from within the app's settings.
Users should review all AI-generated content before official use. School Mentor is not responsible for decisions made solely based on AI outputs.
School Mentor may send communications to users as part of normal platform operations:
All communications relate to school operations, platform updates, support activities, and important service notifications.
School Mentor may use trusted third-party service providers to support platform operations. These providers may process limited information strictly to support platform functionality:
All third-party providers operate under strict confidentiality agreements with School Mentor consistent with the protections described in this policy.
School Mentor may serve schools globally. User data may be processed on secure cloud infrastructure located in different regions according to operational requirements.
Regardless of where data is processed, it remains subject to the same high standards of security and privacy described in this policy.
While School Mentor takes every measure to protect your data, users also play an important role:
School Mentor is a school management platform used by students, including those under the age of 13, through accounts provisioned and managed by their school and parents/guardians. Student accounts and data are created and controlled by the school and parent/guardian, not by the student directly registering with School Mentor.
We rely on schools and parents/guardians to provide appropriate consent for the collection of student information in accordance with applicable laws. If you are a parent or guardian with concerns about your child's data, please contact us at the details below.
School Mentor may update this Privacy Policy from time to time. Updated versions will be published on this page with a revised "Last Updated" date. Continued use of the platform constitutes acceptance of the revised policy.
Website: https://www.schoolmentor.ai
Email: support@schoolmentor.ai
For any privacy concerns, data requests, or questions, please reach out to our team. We aim to respond to all inquiries within 3 business days.